ISO 9001

What services do J P Feltham Associates offer?

  • ISO 9001 Implementationgears

  • Quality management system Auditing 

  • Developing your business processes

  • Integrating your QMS with other systems (Environmental or H&S)

  • Training

What is a Quality Management System?

Quality Management Systems provide a structured approached to processing and delivering customer requirements.

What is ISO 9001:2015?

ISO 9001:2015 is an internationally recognised standard, which guides organisations to develop an effective Quality Management System (QMS) and can be integrated with other management systems. It is structured to provide a mechanism for continual improvement of an organisations performance. It is applicable to companies of all sizes, in all sectors.

ISO 9001:2015 provides your business with a structured process based approach to quality management. Essentially, this means that your customers receive a product and/or service that meets their requirements.

moleculeWhy implement ISO 9001:2015?

The benefits of implementing an ISO 9001:2015 compliant system are:


A QMS supports the effective operation of your business

Quality Assurance and Compliance

Internal processes are undertaken in a structured manner allowing the company to comply with current legislation and standards and to be aware of pending changes that will impact the organization.

Customer Satisfaction

Auditing processes ensures that continual improvement is achieved in your process and organisation to the benefit of the customer and the business.

Improved Relationships

Working closely with your customers and suppliers can bring business benefits to all parties.

Certifiable framework for Quality Management:

ISO 9001 provides you with a certifiable framework. Having a certified QMS has a number of benefits. Independent verification of your system reinforces its credibility and ensures that the system is working and demonstrating continuous improvement.

ISO 9001:2015 focuses your organisation on identifying risks and opportunities and improving performance


We were highly recommended Cheryl from a close friend whom had been through the same process.

We started working with her at the end of February 2014, when she provided us with a very in-depth two-day internal audit. During this initial visit, Cheryl identified that the certification body we had been progressing with were not UKAS accredited, with her extensive knowledge and contacts within the industry Cheryl was able to put us in touch with a certification company that were UKAS accredited, and could offer us a auditor experienced in our industry.

Cheryl was extremely pro-active, she provided us with exceptional support and guidance, with regard to processes, forms, legislation and environmental training, and we received our certifications to ISO 9001, ISO 14001 and OHSAS 18001 at the beginning of June!

We would highly recommend Cheryl’s consultancy service. We look forward to continuing to work with Cheryl and count ourselves lucky to have her as our consultant!"

Sam & Kerry Connelly

Director and IMS Manager


Sam Connelly - Director
MMC Diving Services Ltd


Congratulations to my dear friend and colleague John Feltham, finally his awesomeness has been recognised by our industry and on 22 November 2017 he was announced as The Quality Professional of the Year 2017 at the CQI awards!

Well Done John, a much deserved award recognising your contribution to t... read more

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